Automated Windows 10 Feature Updates from Suite3

Beginning very soon as part of our ManageSuite offering, Suite3 will begin automatically pushing Windows 10 Feature Updates.

Unlike previous operating systems that were reliant on endless cumulative updates and/or Service Packs, Microsoft periodically releases new, full builds of Windows 10 instead. With this altered design philosophy, Microsoft has also adjusted their support philosophy to match: older builds of Windows 10 are expected to be updated periodically to the latest builds in order to retain support. The exact support time frame for each build depends on a number of factors (Win10 Enterprise enjoys a longer build support span), but it remains important for all Windows 10 systems to be able to upgrade to the latest Feature Update.

Suite3 will begin pushing these Feature Updates as-needed through our ManageSuite RMM services very shortly. Microsoft hasn’t made this process easy, since the download payloads are large, and it takes 1-2 hours and a few reboots to complete. We’ve worked hard to make this process as transparent and painless as possible. That said, here’s what to expect:

  • Attached to your regular patch report e-mails will be an additional list, containing the names of systems (with usernames) in need of a Windows 10 Feature Update. This should help you inform your users that they can expect imminent changes to their computer. Most clients don’t have a very long list of systems needing the upgrade.
  • We will be pacing the rate of Feature Update installs across all our clients’ systems so as not to overwhelm either our clients or our service department. Don’t worry, we’re not going to flip a switch and attempt to upgrade 45 systems overnight at once; that would be rude.
  • We can’t publish in advance a hard, per-system upgrade schedule for you, since the exact schedule(s) for your systems will be determined mainly by who leaves their computers plugged in and turned on for patching, as well as the above constraints for pacing the upgrades.
  • Update installation will follow the same regular patch install window(s) you’re used to for each client, location, and/or computer. For most of you, that’s overnight from 3am to 6am.
  • After a workstation is updated, it’s very common that the very first login after the update take a while (up to 5 minutes). Additionally, an updated system may ask for one more restart as various additional drivers are updated automatically. After that, logins and behavior should perform as usual. Please tell your users to be patient!
  • Since this is an operating system upgrade, OS and application patches previously installed on upgraded systems are no longer relevant. Upgraded systems may therefore show as missing multiple patches until our scripts catch them up automatically.
  • Application problems after a Windows 10 upgrade have been very rare in our testing, but they can occur. The most common fix for problematic applications is a Repair Install of the affected application (such as Microsoft Office). As always, give us a call or submit a service request if you encounter issues you can’t resolve after a Windows 10 Feature Update.

Finally, it should be emphasized that this is and will be an ongoing process as Microsoft continues to release subsequent builds of Windows 10 and systematically retires support for previous builds. Stay tuned to your patch report e-mails! Thanks for your patience and cooperation as we implement these new routines.