ICE end-of-life announcement: December 2019

Since 2011, we have offered Innovative Cloud Exchange, or “ICE” to our clients as a hosted Exchange option.  To provide ample time for migration planning, we are announcing our intention to take ICE end-of-life by the end of 2019.

ICE was created as an alternative to Microsoft Business Productivity Online Suite, or BPOS, the predecessor of Office 365.  At the time, support from Microsoft was spotty, and service outages occurred regularly.  In recent years, the reliability of Office 365 has improved dramatically, and while licensing costs for running ICE continue to rise, hosted Exchange through Office 365 is affordably available in many different service bundles.

We will be working with our many ICE clients to determine a migration plan from ICE to occur in 2018 or 2019.  If you are an ICE subscriber and have any questions, please feel free to contact your Client Relationship Manager to discuss plans for your organization.