June 2018 Newsletter


June 2018


From Dave’s Desk


Sometimes, you impart change, and sometimes change is thrust upon you. We have several end-of-life or end-of-support deadlines coming up with widely used technologies, and in this month’s newsletter, we address two of them: TLS 1.0 deprecation and the end of vSphere v5.5 support.

Also in this month’s newsletter, we introduce Nick Kimball and Kyle Partridge, discuss the importance of firewall reporting, and we meet team member Tim Parsons.


Dave DelVecchio, President


TLS1.0 end-of-life


All technologies need to transition from SSL and TLS 1.0 to a secure version of TLS by June 30, 2018. Unfamiliar with what TLS is, where it came from, and why it’s important? No worries! Explore the history and current situation to learn more about this issue, and what you can do to be sure you’re ready.


vSphere v5.5 end-of-support


Yet another common product has an upcoming end-of-support deadline – VMware vSphere v5.5. A server virtualization platform, VMware vSphere is widely-used for implementing and managing virtual machine (VM) infrastructures. VMware’s vSphere v5.5, which includes vSphere Hypervisor ESXi 5.5 and vCenter Server 5.5, reaches it’s end-of-support on September 19, 2018.

Clients in regulated industries should work to upgrade their vSphere infrastructures by the September deadline. Learn more through our recent blog or feel free to reach out and let us know if you need help.


Welcome Kyle and Nick!


Suite3 recently added two resources to our User Support team – Nick Kimball and Kyle Partridge.

Nick brings to Suite3 over eight years of IT support experience as a Systems Support Specialist and Desktop Engineer, while Kyle adds 10 years of IT experience in both the United States Air Force and as an IT technician with a regional health care practice. If you work with Nick or Kyle on an upcoming issue, help us welcome them to the Suite3 familiy!


Intro to FAZ firewall reporting


For our clients in regulated industries for whom we provide the firewall solution, we typically provide “FAZ” reporting to our service agreement engagement. The FAZ report provides over twenty key metrics in several categories, ranging from the accounting of the browsing habits of internal users to the threats detected and mitigated on public-facing internet circuits.


In a recent blog article, we provided an overview of our FAZ reporting. If you’d like more information, or to receive a copy of our “How to interpret your FAZ report” guide, please contact your account manager who would be happy to provide one to you.


Meet Tim Parsons


Tim Parsons
A 16-year veteran with Innovative and Suite3, Tim first joined our team in 2002 with over seven years prior experience in PC troubleshooting and customer service after having completed the Network Technology program at Porter and Chester Institute. Well versed in supporting the technology needs of our clients, Tim serves as a Client Support Specialist. Tim holds many Microsoft and Apple certifications, as well as certifications from StorageCraft, and Symantec.

An anchor of our Client Support team, Tim is kept busy when away from the office, coaching three children who are active in South Hadley youth sports. Currently, baseball and softball season is winding down with only two playoff games left (Go Tigers!).