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Randy Flewelling

User Support Specialist

Randy joined our team in 2019 as a User Support Specialist, providing first and second level support to clients. Randy brought to us over five years of extensive experience in Systems Administration of the Windows platform. A veteran of the United States Army, Randy held a Top Secret//SCI clearance with a CI polygraph. As a Tier III Systems Administrator/Software Deployment Manager at the National Security Agency, Randy developed, tested, and implemented a Windows Deployment Services solution reducing build time of workstations from out-of-box to fully operational workstations by 80%, and served as a Deployment Manager providing Windows Domain administration, automation, end-user desktop support, and automation for local and remote sites. Randy holds a Bachelor of Science in Computer Networks and Cybersecurity, and multiple CompTIA certifications.